Privacy Policy for Moongate App by Sunship Media, LLC

Last Updated: October 28, 2024

This Privacy Policy explains how Sunship Media, LLC ("we", "our", or "us") collects, uses, and discloses information from users ("you" or "user") of our Moongate mobile application ("App"). By using our App, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, and other relevant details when you register for an account or interact with our App.
• Usage Data: We automatically collect certain data when you use our App, including your device's IP address, device type, operating system, and information about your usage of our App.
• Cookies: Our App may use cookies to recognize you and store certain user preferences.

2. How We Use Your Information

• To Provide and Improve Our App: We use your information to provide you with our App's services, respond to your inquiries, and make improvements to the App.
• For Marketing and Promotions: With your consent, we may use your information to send you promotional messages and offers. You can opt-out at any time.
• For Analytics: We use usage data to understand how our users interact with our App and to make improvements based on these insights.

3. Sharing of Information

We do not sell your personal information. However, we may share your information with trusted third parties:

• When we believe it's required by law.
• With third-party service providers who assist us in our business operations.
• If our company is involved in a merger, acquisition, or any form of sale of some or all of its assets.

3. Digital Advertising & Privacy Frameworks

We engage with digital advertising and privacy frameworks including:

• Apple App Tracking Transparency (ATT): We request your permission before tracking your activity across other companies' apps and websites for advertising purposes. You have the choice to allow or deny such tracking.
• Aggregated Event Measurement (AEM): Utilizing Meta's AEM allows us to measure and optimize the effectiveness of our advertising campaigns on Meta platforms in a manner that respects your privacy choices and aggregates data to ensure anonymity.
• SKAdNetwork (SKAN): Our use of SKAN enables us to measure ad campaign conversion rates without compromising user privacy, providing aggregated and anonymized data that helps improve advertising efficacy without linking data to your identity.

4. Data Security

We prioritize the protection of your personal information. We implement various security measures to protect against unauthorized access, alteration, or disclosure. However, no method is 100% secure, and we cannot guarantee its absolute security.

5. Digital Advertising & Privacy Frameworks

We engage with digital advertising and privacy frameworks including:

• Apple App Tracking Transparency (ATT): We request your permission before tracking your activity across other companies' apps and websites for advertising purposes. You have the choice to allow or deny such tracking.
• Meta Aggregated Event Measurement (AEM): Utilizing Meta's AEM allows us to measure and optimize the effectiveness of our advertising campaigns on Meta platforms in a manner that respects your privacy choices and aggregates data to ensure anonymity.
• SKAdNetwork (SKAN): Our use of SKAN enables us to measure ad campaign conversion rates without compromising user privacy, providing aggregated and anonymized data that helps improve advertising efficacy without linking data to your identity.

6. Children's Privacy

Our App is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

7. Third-Party Links

Our App may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

7. Consent for Sharing Consumption Information with Apple

To facilitate certain functionalities of the App, including ensuring a smooth transaction process for in-app purchases, we may share consumption information with Apple. This includes information provided through the Send Consumption Information API, as outlined by Apple's App Store Server API documentation.

By using our App and making in-app purchases, you provide your consent for us to share relevant consumption information with Apple. This data sharing is required to support the functionality of in-app purchases and other related processes. The information shared with Apple is used solely for these purposes and is not used for marketing or profiling.

8. Compliance with GDPR and CCPA

Our App is committed to complying with the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for residents of California, reflecting our dedication to protecting the privacy and data of all our users. Here’s how we ensure compliance:

• GDPR: If you are a resident of the European Union, you have the right to access, correct, transfer, or delete your personal information that we collect. Additionally, you have the right to restrict or object to our processing of your data. To exercise any of these rights, please contact us directly.
• CCPA: If you are a resident of California, you have the right to request access to the personal information we have collected about you, request that we delete any personal information about you that we have collected (with some exceptions), and opt-out of the sale of your personal information. Please contact us to exercise these rights.

We take steps to identify and apply the relevant privacy laws to your data processing activities and ensure that your rights are respected and actionable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sunship Media, LLC
Email: support@moongateapp.com